Support
Every shot matters. That's why every Fierce Optics product is backed by Fierce Assurance™—our commitment to quality, reliability, and customer satisfaction. If a defect in materials or workmanship affects your product within two years of purchase, we'll repair or replace it so you can get back to what matters most.
Fierce Assurance™
At Fierce Optics, we believe quality is measured by performance, reliability, and the confidence our customers have in every product we build. That's why every optic, sight, and scope we manufacture is backed by our 2-Year Limited Warranty.
When you choose Fierce Optics, you're choosing equipment designed to perform under demanding conditions. If a defect in materials or workmanship prevents your product from performing as intended during the warranty period, we'll make it right.
2-Year Limited Warranty
For a period of two (2) years from the original date of retail purchase, Fierce Optics warrants that your product will be free from defects in materials and workmanship under normal use and service.
If a covered defect is confirmed during the warranty period, Fierce Optics, at its sole discretion, will:
- Repair the product using new or refurbished components;
- Replace the product with the same model or a comparable model of equal value and performance; or
- Provide another appropriate remedy when repair or replacement is not reasonably available.
This warranty applies only to products purchased through Fierce Optics or an authorized dealer.
What Is Not Covered
This warranty does not cover damage or failures resulting from:
- Improper installation or mounting
- Misuse, abuse, neglect, or improper handling
- Unauthorized modifications, disassembly, or repairs
- Accidents, impacts, drops, or other physical damage
- Improper maintenance or storage
- Cosmetic wear, scratches, or finish deterioration that do not affect product function
- Damage resulting from use outside the product's intended purpose
Normal wear associated with regular use is not considered a manufacturing defect.
Warranty Service
If you believe your product requires warranty service, please contact our Customer Support team before returning your product.
To help us process your claim quickly, please provide:
- Proof of purchase
- Product model and serial number (if applicable)
- A detailed description of the issue
- Photographs of the product, if requested
After evaluating your claim, we'll provide return authorization and shipping instructions.
Shipping
Unless otherwise authorized by Fierce Optics, customers are responsible for shipping products to our warranty service department.
If the warranty claim is approved, Fierce Optics will cover the cost of return shipping within the United States.
Safety Notice
Firearms must always be handled safely.
Before use, verify that your optic, sight, or scope has been properly installed, securely mounted, and correctly zeroed according to the manufacturer's instructions. Improper installation or mounting can result in loss of zero, equipment damage, firearm malfunction, or personal injury.
Always follow all applicable firearm safety rules and inspect your equipment before each use.
Warranty Limitations
This warranty is limited exclusively to the repair or replacement of defective products as described above. Fierce Optics shall not be liable for incidental, indirect, special, or consequential damages arising from the use or inability to use the product, except where such limitations are prohibited by applicable law.
Contact Us
For warranty assistance, please contact:
Fierce Optics
Email: support@fierceoptics.com
Phone: 321-615-0139
Website: www.fierceoptics.com
We appreciate your trust in Fierce Optics and are committed to providing products built for performance and customer service you can rely on.
